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SAP Concur

In order to provide commonwealth agencies with more efficient, modern and mobile travel services, the Commonwealth is implementing SAP Concur.  SAP Concur is a complete end-to-end mobile travel booking and expense solution.  Modernizing the entire travel reservation and expense reimbursement process from both an efficiency and mobile standpoint is an important step in meeting Commonwealth strategic objectives and is in alignment with the Governor's initiatives for a Government That Works.  

Check this page frequently for updates.  Transition to SAP Concur is projected for January 2020.

FAQs

Visit our Frequently Asked Questions page here.

Training

Intro to SAP Concur -  this is a brief overview of the changes occurring with the implementation of SAP Concur.  This course is available for Commonwealth employees to enroll within Employee Self Service.   Accessible version of Intro to SAP Concur.

SAP Concur Expense - this course is for employees who travel on day trips and do not necessarily need to know how to make online reservations.  Content includes logging in, exploring the home page, managing profile settings, and submitting expenses for reimbursement.  This course is available for Commonwealth employees to enroll within Employee Self ServiceAccessible version of SAP Concur Expense.

SAP Concur Travel & Expense - this course is for employees who need to make online reservations and submit expense reports.  Content includes logging in, exploring the home page, managing profile settings, making reservations, and submitting expenses for reimbursement.  This course is available for Commonwealth employees to enroll within Employee Self ServiceAccessible version of SAP Concur Travel & Expense.

User Guides

The Office of Travel Operations is developing User Guides  for SAP Concur.  Guides will be published below as they are finalized.

     Signing In (PDF)
     Cost Allocations (PDF)
     Assigning a Delegate (PDF)
     Acting as a Delegate (PDF)
     Booking a Train (PDF)

     Travel Policy Changes (coming soon!)

 

Communications

The Commonwealth Office of Travel Operations has issued the following communications on the project:

     Executive Update (PDF)