Begin Main Content Area

SAP Concur

In order to provide commonwealth agencies with more efficient, modern and mobile travel services, the Commonwealth has implemented SAP Concur.  SAP Concur is a complete end-to-end mobile travel booking and expense solution.  Modernizing the entire travel reservation and expense reimbursement process from both an efficiency and mobile standpoint is an important step in meeting Commonwealth strategic objectives and is in alignment with the Governor's initiatives for a Government That Works.  

User Guides

     General Information
          Signing In (PDF)
          Get Help - User Support (PDF)
          Helpful Crosswalks (PDF)

     Delegates (Travel Arrangers)
          Assigning a Delegate (PDF)
          Acting as a Delegate (PDF)

          Creating a New Travel Request (PDF)

     SAP Concur Travel
          Booking a Trip with Airfare (PDF)
          Booking a Hotel (PDF)
          Booking a Train (PDF)

     SAP Concur Expense
          Cost Allocations (PDF)
          Request Approver (PDF)
          Expense Approver (PDF)
          Travel Policy Changes (PDF)

          Mobile App Install & Log In (PDF)
          Drive (PDF)
          ExpenseIt (PDF)


The Commonwealth Office of Travel Operations has issued the following communications on SAP Concur:


Web-Based Training

These web-based courses are available for Commonwealth employees to enroll within Employee Self Service

Instructor-Led Training

Instructor-led training has been suspended due to the COVID-19 pandemic.