Begin Main Content Area

SAP Concur
Frequently Asked Questions (FAQs)

If your question is not answered below, submit a question by emailing OB, BCPO.


Expand AllClick here for a more accessible version

Why is SAP Concur being implemented?

SAP Concur is being implemented to provide commonwealth travelers with more efficient, modern and mobile travel services, combining travel request, booking, expense reimbursement, and reporting into one online and mobile solution.

When will SAP Concur be available for use?

The projected go-live date is December 1, 2019.

​Will I be trained to use SAP Concur?

​Training on SAP Concur will be available in advance of the go-live date of December 1, 2019.  Training will also be available after the go-live date for new employees or anyone who may have missed the initial training opportunities.

​Will the new SAP Concur program, effective in December 2019, be used only for overnight travel (hotels, subsistence, etc.) or also for daily travel/tracking of mileage?

​SAP Concur will be for all travel.

​My bureau utilizes an administrative travel arranger to perform travel planning and expensing activities.  Will this new technology accommodate travel arranger functionality?

​Yes, it will.

​Do you have screen shots of what SAP Concur will look like?

​Here is a link to a brief youtube video that will give you a good idea of the look and feel of the product:

​Will SAP Concur eliminate ADTRAV?

​SAP Concur will replace GetThere as the online booking tool and it will also replace SAP/ESS for expense reimbursements.  We will still need a travel agency in the future but at this time, we don't know whether or not it will be ADTRAV or another travel management company as the outcome depends on the commonwealth's contracting process.

​Will I be required to use my personal mobile device to use SAP Concur mobile apps?

​No.  Using SAP Concur's mobile apps on personal mobile devices will be optional, not required.